Reseller Program


OPENING AN ACCOUNT ONLINE

Q: Do I need a business license to purchase an item?

A: Yes, this website is for customers who have a business license and are reselling merchandise. Please upload a copy of your reseller permit in the registration process, or fax it to (323) 585-7887.

Q: I already have an account with BDK, do I have to fax my Reseller permit again?

A: No, you don't need to provide your Reseller Permit again. After you create your online account, please contact us (323) 585-4949 to activate your login credentials.

Q: I just created my account, Why can’t I see my prices and inventory?”

A: We need to verify that your information is correct and that you are legitimate re-seller. Once approved, we will activate your online account and send you a confirmation email.



HOW TO ORDER ONLINE

Q: What forms of payment are accepted?

A: We accept MasterCard and Visa. We do not keep credit card information online.

Q: Can I place the order and pay later by phone?

A: You can place the order online and pay later by phone. Please contact us at (323) 585-4949 to arrange you Credit Card On File payment option.

Q: Can I pick up the goods on your location?

A: If you are close to our wholesale locations in either Los Angeles or New Jersey, you can pick up your BDK merchandise at either of our wholesale locations. Payment for in-store pick up can be completed online or at any BDK wholesale location.


CUSTOMER SERVICE

Q: I created an account but forgot my password. How can I retrieve it?

A: You may request a new password through the "Request New Password" option.

Q: How may I reach someone in person?

A: Please call us at (323)-585-4949, Monday through Friday between 9 a.m. and 5 p.m. PDT.